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What happens on bin collection days?

To find out when your bins will be collected enter your address in our bin collection tool at the top of our bins page.

All bins, except for food bins, are emptied once every two weeks from 6am on a designated day for your area. Food bins are emptied weekly on the same day as your recycling and general waste bins.

Bin type Bin information
Green grey bin icon Your grey or green domestic waste bin is emptied every two weeks.
Blue bin icon Your blue recycling bin is emptied every two weeks.
Brown bin icon If you have an active garden waste subscription your brown garden waste bin is collected every two weeks.
Black caddy icon Your black food caddy is emptied every week.
Red bin icon4 (Flat residents only) Your red domestic and food bin is emptied every two weeks.

To find out what you should and should not put in your bins please view our guide.

Where should I place my bins?

Before your bin collection day you need to place your binswithin 6 feet of the boundary or as close to the footway as possible. Ensure the bins are only put out on the collection day before 6am or the night before the scheduled collection. (View an illustration.)

Make sure your bins do not block the footways as this can cause obstruction to pedestrians and wheelchair users that may need to use the pavement. (View an illustration.)

If you do not have a front garden, place your bins on the footway on the day of collection before 6am. Ensure bins are removed within 24 hours once collected. Do not block the footway and leave enough room for pedestrians and other road users. (View an illustration.)

What day is my bin emptied on?

On the day of collection, by 6am, please place the bins that are due to be emptied as close as possible to the pavement, in front of, or at the edge of the property so that the bin men can easily access it from the road. Do not block the path.  Use this helpful guide if you are unsure where to place your bins on your bin collection day.

After emptying, we will return your bins to where you placed them. If you put them on the pavement for collection, you must take them back within 24 hours. 

To ensure that all your bins are emptied as expected it is vital that the correct waste is placed in the right bin. Check our what goes in what bin guide which you can keep on your fridge or kitchen cupboard for easy reference.

When filling your bin please do not press down on your waste this will cause it to compact down and our crews will not be able to empty the bin.

Compacting the bin could also result on waste getting stuck please check that the content of the bin is free from obstruction before you put your bin out for collection

Any missed collection has to be reported to the council after the close of business (5pm) and within 48 hours of your collection day.