MyHarrow Account is a flexible online service, which allows you to manage your housing benefit and / or council tax support claim at a time that is convenient to you. Using MyHarrow you will be able to:
- see your payment dates and the amount you will be paid
- see your entitlement and how your claim was calculated
- see the status of your claim and check progress
- view your entitlement letters (decision notification)
- report a change of circumstances
How to view your claim details
You will need to link your benefit claim to your MyHarrow account to view your claim details. After logging in, follow the link to 'Add Account' and follow the instructions. You will need to have your claim reference number and national insurance number.
After the account is linked you will see your claim reference number on the MyHarrow homepage. If you follow the claim reference number you will be able to view your entitlement and payment details online.
To view decision notification letters follow the link to 'Notification Letters'. For all other correspondence, such as letters asking you to provide information, follow the link for 'Correspondence'.
There are public computers for at the civic centre you can use to register and access the MyHarrow account. There will be staff available to assist.
You can also send an email to [email protected]