Harrow Leisure Centre wins quest for greatness

Harrow Leisure Centre image

Image Not Available

Harrow Leisure Centre isn’t just good – it’s very good! Don’t just take our word for it – that’s the view of Quest, the independent body that rates leisure facilities.

So what’s very good about it? Well, Quest picked out its fantastic customer service and well kept facilities, as well as praising its inclusion of all residents - from the elderly and those from different cultural backgrounds to people with health issues.

Cllr Sue Anderson, Harrow Council’s Portfolio Holder for Community, Culture and Resident Engagement, said: “It might not look like much from the outside but on the inside it is awesome; a gem of a fitness facility for all residents to enjoy.

“We all knew that before – but now that is has been noticed officially  there really is no excuse for Harrow residents not to get down here and see for themselves.”

The centre has been upgraded to ‘Very Good’ in the independent industry assessment. Better lighting in events spaces and pool hall, new lockers, improvements to toilet facilities and general redecoration have also contributed to the new rating. Its previous score was ‘Good’.

Quest, the sport and leisure industry’s leading quality scheme managed by Sport England, awarded the rating after noting the leisure centre’s “key strengths”, including:

  • Its community work and the number of residents using the facility
  • The amount of focussed user groups it interacts with
  • The standard of the facilities for the age of the building are very good and maintained well
  • A great team with very good customer service

The centre, which opened more than 40 years ago in Christchurch Avenue, Wealdstone, has some 6,000 members and is looking to top 1.4million visits this year.

 John Sewell, contract manager at Everyone Active which manages the facility in partnership with Harrow Council, said: “We strive to exceed our members’ expectations, and so we’re thrilled to be recognised for our fantastic customer service. 

“We work hard to engage the local community and we could not be prouder of the number of people we see coming through our doors. We will continue to build on this throughout 2018 and beyond.”

Meanwhile, there could be more accolades for Harrow Leisure Centre. We announced last month that is has also been shortlisted for ‘Local Authority Gym of the Year’ in the prestigious National Fitness Awards. The winner will be announced on Friday 1st December.