Harrow Council

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Harrow Council

Complaining about the council

Making compliments or comments

Compliments
You may want to congratulate us or an individual officer for a job well done or service provided. If you wish, we'll thank you for taking an interest in our staff and services within 10 working days of receiving it. We'll also pass on your compliments to the relevant service area and encourage others to follow similar ways of working.  

Comments and suggestions
You may have an idea for improving our services. If you do, we would like to hear about it. Again, we'll thank you for your comments or suggestions within 10 working days of receiving it and let you know how we will use them or explain why we are unable to.

Further pages in Complaining about the council

  1. We want to hear from you
  2. You said, we did
  3. This page Making compliments or comments
  4. What is a complaint?
  5. Do you need help in making a complaint?
  6. How we handle complaints
  7. How to complain about councillors
  8. Complaints about Social Services
  9. Complaining to the Local Government Ombudsman
  10. What this complaints procedure does not cover

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Feedback form

Use this form to give us your views on council services

Comments or complaints leaflets

Your feedback provides us with valuable information on our performance and assists in our continuing aim to be recognised as one of London’s top performing councils.

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