Garden waste collection service 2019/20

Garden waste collection service

We offer a summer and annual service.

Annual service
Sign up in February to receive fortnightly collections of garden waste from April 2019 to March 2020.
You can still sign up for the 2018/19 service to receive fortnightly collections until March 2019.
This service costs £75.00

Summer service
Sign up in March to receive fortnightly collections of garden waste from May 2019 to October 2019.
This service costs £40.

Discounts
Discounts are available for customers in receipt of Council Tax Support (excluding single occupier discount) - see the full breakdown of the scheme's flexible pricing.

If you don't have a brown bin
If you don’t have a garden waste (brown) bin you will be able to buy one when you subscribe for the service.

Payment options
You can choose one of the following payment methods:

• Direct Debit – if you choose to pay by Direct Debit your subscription will be automatically renewed every year, however you cancel it at any time. Existing direct debit customers will have their subscription renewed in January for the 19/20 subscription year.
• One off payment online -  if you choose this option you will need to subscribe every year.

You will be asked which payment method you would like to use while completing the online subscription form.

Ensuring your bin is fully emptied
To ensure that your bin is fully emptied it is important:

• to loosen the contents of your bin before your collection day. Garden waste, such as wet, damp or frozen grass can stick to the bottom and the sides of your bin, which may prevent your bin from being fully emptied.
• that you don’t press and tightly pack the contents of your bin
• the relevant sticker is displayed on the front or side of the bin