Customer Service Standards
How you can help
In order to ensure that we are meeting our customer service standards and providing you with quality customer services, you can help us by:
- Letting us know if you no longer require a service, or wish to cancel an appointment we have previously made for you
- Informing us of any changes to circumstances such as address, status and contact numbers
- Treating our staff with courtesy and politeness
- Informing us when we meet or exceed our standards by nominating members of staff for a customer first award!
See our general contacts list here.
See our reporting and notification forms here.
