GDPR, your data and Cookies

Introduction

What is GDPR?

GDPR stands for General Data Protection Regulation. It represents the new legislation on how your personal information is protected by law and it will change the way businesses and public sector organisations can handle their customers’ information.

Harrow Council seeks to comply at all times with the GDPR regulation and the UK Data Protection Act (the Data Protection Legislation). You can download our full policy here: GDPR Privacy Notice for Harrow Council

The above policy covers the following topics:

  • Our name and contact details
  • The contact details of our data protection officer
  • The purposes and legal bases for processing your personal data
  • The sources and categories of personal data we obtain
  • The recipients or categories of recipients of your personal data
  • The details of transfers of personal data overseas
  • How long we keep your personal data
  • Your rights in respect of the processing
  • Your right to withdraw consent in certain circumstances
  • Your right to lodge a complaint with the ICO
  • When you must by law provide your personal data to us


Departmental privacy policies
In addition to the council-wide policy above, you may also wish to view the council’s departmental privacy policies. These provide details on how our departments manage your data in relation to their unique processes and procedures:


Use of IP addresses and cookies
Cookies enhance your experience using our website. Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work more efficiently, as well as to provide information to the owners of the site.

We use cookies to audit the use of our website and help us to customise the website for your visit. We do not store or transmit any personally identifiable data on these cookies. You can change your cookie setting at any time in the security settings in the browser you use to access the internet.

Please note however, that rejecting all cookies may impact your enjoyment or use of this website.
We collect IP addresses* only for the purposes of system administration and to audit the use of our site. We do not link IP addresses to anything personally identifiable, which means that while your user session will be logged you will remain anonymous to us.

* An IP address is a unique string of numbers that identifies each computer

Here are the cookies we use on our site

  • Firmstep2session: This cookie is integral to the functioning of our online forms package.
  • Firmstep2server: This cookie is integral to the functioning of our online forms package.
  • Gfasessionid: This cookie is integral to the functioning of our citizens portal.
  • PHPSESSID: This cookie is integral to the functioning of our content management system.
  • TestCookie: This cookie is integral to the functioning of our content management system.
  • WTFPC: This cookie collects information in an anonymous form, to improve the accuracy of the measurement of visits in the Webtrends Analytics reporting system.
  • ASP.NETSessionId: This cookie is used to track the sequences of pages a user visits during a session.
  • ACOOKIE: This cookie belongs to the Webtrends Data Collector domain and is used to improve the Webtrends Analytics reporting when sites span multiple domains. This cookie collects information in an anonymous form.
  • WTLOPTOUT: When set to 'Yes' this cookie is used to suppress the use of other cookie values in Webtrends Analytics reporting.
  • nmstat: This cookie is used to track the visitors' use of the site.
  • WEBTRENDSID: This cookie collects information in an anonymous form and is used to improve the accuracy of the measurement of visits in the Webtrends Analytics reporting system.


Changes to our Privacy Policy
As the council creates new services, this may generate need to amend the privacy notice.  If our privacy notice changes at any time in the future, it will be posted on this page.

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