Leaseholders
Section 20 notices
Under Section 20 of the Landlord and Tenant Act (1985), we must consult you about any piece of work costing you more than £250.00
We aim to ensure that you are involved:
- When the works are first planned
- Before the works start
- Whilst the works are in progress
- When the works are over
We must follow the consultation procedures which are set out in section 151 of the Commonhold and Leasehold Reform Act 2002. We must send letters to all leaseholders who will have to pay towards the work or services and to any Tenants and Residents Associations which may represent them.
The letters that we must send you about these matters are called Section 20 notices. For Major Works, there are usually three Section 20 Notices:
- A notice telling you about the proposed work. It will describe the nature of the work, explain your right to suggest a contractor to do the work, invite your comments, and to tell you that you have 30 days to respond.
- A notice giving you at least 2 estimates from 2 contractors with another 30 days for your comments
- Finally, we will send you a notice to tell you who has been chosen to do the work. If we do not choose the lowest contract, we must give you reasons.








