Further information on payment methods
You can arrange for your bank or building society to deduct the rent from your account every month in advance. When your rent changes, we will tell you about it and the amount you pay will be changed automatically.
Under the Direct Debit Guarantee, you get 14 days' notice of any change in the amount of the charge to your account and an immediate refund of any amounts taken from your account in error. Your bank statement will provide a complete record of the payments you make.
To pay by Direct Debit, complete the Direct Debit instruction form and return it to us.
Full details of the guarantee are shown on the Direct Debit instruction.
If you would like to pay by Standing Order please give your bank - our bank details (below) and your rent account number, and advise them of the amount and payment frequency you wish to set up eg weekly, fortnightly, 4 weekly or calendar monthly.
Harrow's bank details
315 Station Road
Sort Code 60-10-10
Account Number 19245025
Online payments through the Council's website
To make a payment online, you will need your tenancy reference number or your Housing PIN number. You can find your tenancy reference number on your rent statement. Please input the whole number ignoring any dashes or spaces. You can find your PIN number on your tenancy agreement. Please add zeros in front of the number to make it up to 10 digits when inputting it into the online form. To make a payment online, see our online payment section.
You can pay using the automated payment line by phoning 020 8424 1220.
You can pay with your Allpay card at any post office or Paypoint facility across the country showing the Paypoint sign. You will be given a receipt for your payment. If you want to pay by this method, we can send you a Paypoint card within 48 hours of your call. To order a card, contact us.
There is a payment kiosk located in the One Stop Shop in the Civic Centre, building 1. You can pay your rent by cash or credit/debit cards while the Civic Centre is open (Monday - Friday, 8.30am-7pm)
We charge 1.5% for all credit card payments. There is no additional fee for using debit cards. Please keep all receipts as proof of payment.