Why has a Reminder Notice been issued?
Because you have not paid the correct amount of your instalment or your payment has not been received by the correct date as shown on your bill.
If you believe you should not have been sent a reminder notice see our disputes page for instructions of what you can do.
You MUST pay the amount shown on the Reminder Notice within seven days of its issue date, which appears at the top of the notice. Paying it will bring your account up to date and avoid being sent a final notice / summons to court which could lead to extra costs.
Pay the full arrears online or by telephone to bring your account up to date. You then need to pay your next instalment on or before the due date stated on your original bill.
- Pay online
- Pay by telephone: 020 8424 1220
Reminder notices will not be sent for each missing or late instalment – find out how to avoid this happening again.