Contact us
Housing benefit and council tax support
If you are contacting us to find out when a decision will be made on your claim please note the expected timescales:
- New claims: 4 weeks
- Changes of circumstance: 4 weeks
- Disputes/revisions: 8 weeks
- Discretionary Housing Payments: 4 weeks
- Other correspondence: 6 weeks
Please do not contact us to chase your claim until after the above time periods have passed. This will enable us to process your claim more quickly.
Address: Housing benefit and council tax support office
PO Box 730
Civic Centre
Harrow
Middlesex
HA1 2DU
Feedback
Was the information on this page helpful or not?Let us know