Frequently Asked Questions: Council tax
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Council tax FAQs
Q: What is sole or main residence?
Q: How is my Council Tax band worked out?
Q: What is my Council Tax band?
Q: What happens when the Valuation Office change my band?
Q: I am increasing the value of my home by building an extension, will this increase the band?
Q: When will I receive my Council Tax bill?
Q: How can I pay my Council Tax?
Q: What if the amount changes during the year?
Q: Why do I have to pay when I do not use council services?
Q: I am going away. Do I still have to pay my council tax?
Q: Can I get help paying my council tax?
Q: I live with someone who is on a low income but is not my partner. Can I get any help?
Q: If my account is overpaid will I get a refund?
Q: I have just moved into Harrow, how do I register?
Q: I am vacating, what do I need to do?
Q: I am the landlord of a property what do I need to do?
Q: I share my home with other people that are not related, who should pay?
Q: I live on my own how do I get a discount?
Q: Am I entitled to a discount?
Q: Am I entitled to an exemption?
Q: I have a second home in Harrow do I get a discount?
Q: Do I get a reduction if a person with a disability is living with me?
Q: Can I appeal against your decision not to award a discount or exemption?
Q: What if I receive a summons?
Q: Does the summons affect my credit rating?
Q: If I receive a summons can I make a new arrangement to pay?
Q: What happens when a Liability Order is awarded?
Q: What is the bailiff allowed to do?
Q: What can bailiffs charge for?
Q: What happens if the bailiff’s can’t collect the money?
Q: What do you do with people who do not pay?
Q: I have a complaint about another council service
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